Refund policy
Chosen Star Seed Return & Refund Policy
We want you to be satisfied with your Chosen Star Seed purchase. Please review our policy before placing an order.
Return Requests
Customers must contact us within [14 days] of delivery to request a return authorization. Items must meet the eligibility requirements communicated by our support team.
Item Condition
Eligible returns must be unworn, unwashed, unused, and in their original condition, with original tags where applicable.
Non-Returnable Items
Items marked final sale and certain customized or made-to-order products may not be eligible for return unless they arrive defective, damaged, incorrect, or applicable law requires otherwise.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, email [your business email] with your order number, a description of the issue, and clear photos. We will review the issue and explain the available resolution.
Refunds
Approved refunds will be issued to the original payment method when possible. Processing times may depend on your payment provider or bank.
Return Shipping
Customers are responsible for return shipping costs for eligible change-of-mind returns unless otherwise stated or required by law. For confirmed damaged, defective, or incorrect items, contact us before returning the product for instructions.
How to Request a Return
Email archiveske238@gmail.com with the subject line “Return Request” and include your order number and reason for the request.
Nothing in this policy limits any consumer rights that cannot legally be excluded.